CONSUMER CODES

OUR COMMITMENT TO OUR CUSTOMERS

All Denbury Homes’ reservations are covered by a consumer code. This ensures that we deliver exceptional customer service at all times.

Depending on when and where you reserved your home, you will be covered by one of the following consumer codes. To find out more, click on the code below that applies to you.

CONSUMER CODES

Consumer Code
FOR HOME BUILDERS

All reservations placed before 6th June 2023 or Peal Estates reservations (Thurston Park), will be covered by The Consumer Code for Home Builders.

NEW HOMES QUALITY BOARD CODE OF PRACTICE

From 6th June 2023 all new Denbury Homes reservations will be covered by the New Homes Quality Board (NHQB)’s Code of Practice.

Denbury Homes reservations made prior to 5th June 2023 will be covered by the existing Consumer Code for Housebuilders. Peal Estates, which owns Denbury Homes’ development at Thurston Park, will also continue with the existing Consumer Code for Home Builders.

Our commitment to designing exceptional homes stems from our own place in the local community. Denbury Homes remains a rare breed – we are a local builder. We are proud of the beauty within our region – both natural and built. I want to be proud of the houses that my company builds as I drive past them every day.

James Hopkins | Managing Director, Denbury Homes


Delivering houses of exceptional design for aspirational people

For almost 40-years Hopkins & Moore have been building homes across East Anglia. Now, we have renamed to Denbury Homes but are still setting new standards for exceptional design and customer service.